Experience connecting people, structure, processes, and technology with institutional performance.
Dr. Mowaffaq Abdullah Al-Dabbagh is a consultant and trainer in human resources and administrative development with extensive experience in executive management, consulting, and training. He develops HR as part of an integrated institutional system connected to operations, sales, customer service, and financial performance.
His approach links HR with organizational structure, processes, competencies, performance, and technology, with a focus on process reengineering, policy development, and creating more flexible work environments capable of learning and adapting.
Preparation combining human resources, business administration, marketing, sales, and project management.
He holds a bachelor’s degree from the Faculty of Arts and Humanities at King Abdulaziz University, in addition to professional master’s and doctoral degrees in Human Resources Management, and professional diplomas and programs in HR, marketing management, sales management, feasibility studies, and project management.
Professional Doctorate
Professional doctorate in Human Resources Management supporting his approach to developing management models and practices.
Professional Master’s Degree
Professional master’s degree in Human Resources Management strengthening his expertise in human capital management.
Bachelor’s Degree
Bachelor’s degree from the Faculty of Arts and Humanities at King Abdulaziz University.
Professional Diplomas
Programs and diplomas in human resources, marketing management, sales management, feasibility studies, and project management.
A career combining human resources, business development, general management, and restructuring.
Multi-level experience in human resources, administration, business development, operations, sales, and customer service.
He managed human resources and administrative affairs at Black Pearl International Group, contributed to establishing and developing the HR function and automating processes, and managed recruitment, training, and incentive programs. He also worked in business development and administrative affairs in contracting and general management.
Managing HR and administrative affairs, establishing and developing the HR function, automating processes, and managing recruitment, training, and incentives.
Developing sales strategies and marketing plans, restructuring units, managing HR, and workforce planning.
Managing operational and administrative aspects, developing customer service, controlling expenses, increasing revenues, and managing relations and marketing.
Developing structures, policies, procedures, performance systems, talent and competency management, and supporting institutional transformation.
Experience and tools supporting Smart HR, organizational agility, and performance management.
His capabilities combine process reengineering, structure and policy development, talent and competency management, KPI design, Agile Management, automation, and artificial intelligence, supporting the development of future-ready human resources.
Integrated expertise helping institutions build more efficient, agile, and future-ready human resources.
Human Resources Management
Developing roles, policies, recruitment, training, and incentives and aligning HR with institutional needs.
Organizational Restructuring
Developing structures, units, and roles to improve efficiency, clarity, and workflow.
Strategic Planning
Aligning HR and development plans with institutional operational and strategic objectives.
Performance Management & KPIs
Building performance indicators and systems linking objectives to behavior, competencies, results, and improvement.
Talent & Competency Management
Defining competencies, attracting talent, developing employees, and linking development to job requirements.
Agile Management
Developing flexible work environments that reduce complexity, accelerate decisions, and improve responsiveness to change.
Artificial Intelligence & Automation
Integrating modern technology into HR to improve efficiency, data quality, and decisions.
Business Development & Marketing
Developing sales, marketing, and customer service plans and connecting them to operations and HR.
Creator of the “Smart Human Resources Management” concept and author of a book with the same title, integrating people, knowledge, and technology.
Delivers programs that help institutions move HR from a traditional administrative role to a more influential role in decision-making and development.
Develops models for attracting capabilities, developing talent, and linking training and development to competencies and actual needs.
Provides Agile Management methodologies to simplify work, increase flexibility, and improve response speed and decision-making.
Programs in risk management in modern administrative processes and improving workflows and productivity.
Delivered programs in HR, leadership, management, performance development, and institutional transformation to more than 10,000 trainees.
From understanding the organization and people to building systems, deploying technology, and measuring performance.
Understanding structure, processes, HR, and objectives and identifying weaknesses and development opportunities.
Developing structures, policies, competencies, procedures, and performance systems aligned with institutional strategy.
Using automation, artificial intelligence, and Agile to reduce routine work, accelerate decisions, and improve data.
Linking execution to KPIs, monitoring results, and continuously developing people and processes.